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Service Rating: Excellent
" I ordered a replacement for my Alaska purchase.. My beautiful coffee pot broke in an accident. They were very accommodating. Returned my phone call by the next day answering my questions. "

Service Rating: Excellent
"The items were even more beautiful in person. Each one was wrapped and in a securely placed in individual boxes to insure that they would arrive in pristine condition. ... I will order from them again, mainly because these items are from St. Petersburg, Russia. I traveled there and just returned. It was cheaper and safer for me to order from them than to try and have them shipped back or take on the plane with me. "

Service Rating: Excellent
"My items arrived well protected and in excellent shape. I was very satisfied with my purchase experience."

Service Rating: Excellent
"To whom it may concern Service was Great. we will deal with this company again. thank you to everybody involved. "

Service Rating: Excellent
"Awesome product and service in every way! Thanks! "

Service Rating: Excellent
"Will definitely buy from again. Olga in customer service was especially helpful. "

Service Rating: Excellent "Lomonosov Porcelain has always been an excellent merchant in my dealings with them "

Service Rating: Excellent "Overall, I am very satisfied and I am looking forward to make more purchases from this merchant."

Service Rating: Excellent
"SO GLAD TO FIND EXACTLY WHAT MY DAUGHTER WANTED FOR HER BIRTHDAY AND THE TEACUP AND TEAPOT WERE DELIVERED VERY QUICKLY AND PACKAGED SECURELY. I WILL DEFININITELY GO BACK TO THIS MERCHANT TO BUY MORE ITEMS. WHAT WAS PROMISED AND PICTURED WAS EXACTLY WHAT I RECEIVED. "

Service Rating: Excellent
"Ordering from Lomonosov Porcelain & Christian Goods Store is always an easy good experience. The quality of service is good as well as their products. I keep their internet address handy to use whenever I want to browse their store. "

Service Rating: Excellent
"Very positive experience and product satisfaction. Only suggestion would be when they say that something is sold out that you recently purchased, they should let you know if it's back ordered or if they will no longer carry the product. I would like to by additional pieces of the product I ordered, but at this point, I don't know if or when they might be available. Thank you."

Service Rating: Excellent
"Wonderfully easy and convenient to deal with from start to finish. Lightening fast processing of my orders!! Highly recommended retailer."

Service Rating: Excellent
"Product was well described on web site --- got exactly what I ordered. Rec'd my product on the day promised. I know shipping takes time --- I highly value predictability."

Service Rating: Excellent
"Very pleased with the whole transaction. Couldn't ask for any better service. Thank you. "

Service Rating: Excellent   "My experience has been wonderful. When I contacted customer service ... they immediately responsed and shipped a replacement to me - hassle free. "